Handling complaints

Series: Communications and Selling Program Series

Year Published: 1974

Format: 16mm

Color: Color

Sound: sound

Copyright: Registered 1Jul74 · MP28922 (Jan-Jun 1976) Copyright holder: National Educational Media, Inc

Description: Illustrates the basic principles involved in handling a complaint. Points out that good customer relations depend on creating customer good will.

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University of Maryland 16mm

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