Front Desk Courtesy
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Series: Professional Hotel and Tourism Program Series
Genre: Educational
Creator: Natl Educational Media Inc
Format: 16mm
Color: Color
Sound: sound
Description: A revised edition of the motion picture The Front Desk. Shows how hotel front desk employees influence the guests' impression of the hotel. Presents examples of both good and poor front desk courtesy in a variety of challenging situations such as overbooking problems, suggestive selling techniques and diplomatic treatment of problem quests.
No holdings listed.
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- The fine art of keeping your cool (1976) · Natl Educational Media Inc
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- Your Personal Appearance (1977) · Natl Educational Media Inc
- Waiters And Waitresses - Basic Responsibilities (1983) · Natl Educational Media Inc
- Vegetable Preparation (1972) · Natl Educational Media Inc
Original permalink · Record added: 2023-02-27 02:38:57