They Don't Hear What I Say

Demonstrates by observing inappropriate and appropriate nurse interactions with a patient's relative how communication is usually more effective when the emotions of the situation are acknowledged and dealt with before any attempt is made to cope with the problem. Shows how tone of voice, actions, and implications upset one nurse, causing her to make a defensive response. Depicts a nurse who listens to the patient's daughter while, at the same time, detecting the hidden meaning of her message.

Copyright

More in Interpersonal Relationships in Nursing: Making a Sensitive R

  1. They Don't Hear What I Say
  2. But I'd Rather Wear My Own Pajamas 1970
  3. Do You Know Dr. Jones? 1970
  4. I'm Sorry I'm Such a Bother 1970
  5. If I Was Sure I Could Manage 1970
  6. Making a Sensitive Response: Stimulus Film 1970

Related films

Sources

  1. 16mm Filmography (legacy record) — title, creator, length, format, color, description, catalog record
  2. U.S. Copyright Office, Catalog of Copyright Entries (renewals, 1970–1978) — copyright
  3. 16mm Filmography editors — sound