Telephone manners

Duration: Genre:video recordings (physical artifacts)

Year Published: 1986

Creator: NEM

Description: Demonstrates the key points to a successful courteous business telephone conversation. Some of the topics included are: clarity, personalization, listening, note taking, and repetition

Complete Record: Telephone manners Authors:Chad Everett, National Educational Media Summary:Demonstrates the key points to a successful courteous business telephone conversation. Some of the topics included are: clarity, personalization, listening, note taking, and repetition VHS Video, English, 1986 Publisher: NEM, Chatsworth, Calif., 1986 1 videocassette (11 min.) : sound, color ; 1/2 in. OCLC Number / Unique Identifier: 16220810 Subjects: Telephone etiquette Telephone in business Téléphone dans les affaires Video recordings Vidéos video recordings (physical artifacts) Show more Notes: Title on label: The New telephone manners "B 418." Performers: Chad Everett. Credits: Credits: music by Chris Stone.