Telephone Courtesy

Year Published: 1946

Creator: Wilding

Format: 16mm

Color: B&W

Sound: sound

Description: Points out some poor telephone manners and illustrates the value of good telephone courtesy.

Complete Record: The film focuses on the importance of telephone courtesy in a business setting. It follows Henry Burton, who realizes that poor telephone manners are affecting sales at his company. After a frustrating experience with a switchboard operator, he decides to improve the situation by consulting the telephone company for guidance on proper etiquette. He organizes a show to educate his employees about effective telephone communication, emphasizing the significance of good habits, promptness, and clear communication. The result is a more efficient and customer-friendly office environment.

Keywords

telephone courtesy, business communication, employee training, customer service, effective habits, office efficiency, switchboard operator, etiquette