Standing In The Customer's Shoes

Establishes theories of consumerism and concern with receiving the level of performance and service expected from the purchase of a new product. Reminds the audience that even in this age of advanced electronic tools, quality and reliability are dependent on the skills of the individual modern craftsman and his concern for customers.

Related films

Sources

  1. A-V Online (National Information Center for Educational Media). CD-ROM database of educational and documentary media, compiled and maintained by the National Information Center for Educational Media (NICEM). — title, creator, length, format, sound, description
  2. 16mm Filmography (legacy record) — catalog record