Problem Solving - A Case Study

Tells how to apply basic problem-solving techniques in order to get information essential to making clear decisions. Presents a case study of a company that almost loses the business of one of its oldest customers due to severe quality control problems and shows how the problem is solved.

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Sources

  1. A-V Online (National Information Center for Educational Media). CD-ROM database of educational and documentary media, compiled and maintained by the National Information Center for Educational Media (NICEM). — title, year, creator, length, format, description
  2. 16mm Filmography (legacy record) — sound, genre