One Step Ahead Iii - Verbal Techniques

Focuses on proper intervention techniques which can deescalate a volatile situation and calm a potentially aggressive patient. Shows several verbal techniques in action and stresses their use in responding to the patient's needs while avoiding physical confrontation.

Related films

Sources

  1. A-V Online (National Information Center for Educational Media). CD-ROM database of educational and documentary media, compiled and maintained by the National Information Center for Educational Media (NICEM). — title, creator, length, format, description
  2. 16mm Filmography (legacy record) — sound, catalog record