One Step Ahead Iii - Verbal Techniques
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Creator: MTI Teleprograms / Coronet International Distributed By Simon And Schuster
Format: 16mm
Sound: sound
Description: Focuses on proper intervention techniques which can deescalate a volatile situation and calm a potentially aggressive patient. Shows several verbal techniques in action and stresses their use in responding to the patient's needs while avoiding physical confrontation.
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Original permalink · Record added: 2023-02-27 03:07:51