IS A CAREER IN CLERICAL WORK FOR YOU?

Year Published: 1970s

Format: 16mm

Description: This color educational film, one of a series of forty created for counseling purposes, is about the careers available in the clerical field. This was made circa the early 1970s, and likely shown in high school and junior college classrooms. Opening (live action and animated): people sit in a classroom, type on typewriters and punchcard computer terminals, and use microfilm, work in an office. A woman sit and thinks. She could be a file clerk, a typist, or a typing supervisor, a stenographer, or a secretary (:06-1:27). An African American woman thinks and could be a bookkeeper, a cashier or a bank teller. A boy thinks about possibly being office machine operator or a computer operator. Other possibilities include: a woman is a telephone operator, an African American woman is a receptionist, a man is a shipping/receiving clerk, a stock clerk, a mail clerk, and a mail carrier. Students sit in a classroom (1:28-2:21). Main titles (2:22-2:33). An African American puts together a puzzle of the United States. Military man sits at a desk. High rise buildings. Men and women walk into a building. Newspaper ads for a secretary, stenographer, typist, bookkeeper, and accounting clerk. Buildings for banks, insurance companies, manufacturing establishment, and a mall. Exterior of a United States Court House, a college, a door for a law office, and an armed services office (2:34-3:29). Women, white and African American, are featured. Students walk down the stairs in a high school. A teacher teaches young women, white and African Americans. A woman files, another listens. A paper says 'spelling' on it. African American women on the job at desks and being supervisors. A woman talks with a boy (3:30-5:12). Close on a typewriter as it types: Stenographers and secretaries make up the largest group of clerical workers, 95% are women. A hand writes, fingers type on an IBM selectric typewriter. A woman on the phone, another woman makes copies. A woman takes dictation. A court stenographer. An older woman who's a secretary opens mail, talks on the phone, fixes her desk, purchases a gift for him. An African American woman types, another sits at a desk and talks with a man. She then answers the phone (5:13-6:53). Typewriters on every desk, secretaries and office workers work. Close on fingers typing. Close on a stopwatch. Typists should have: finger dexterity, accuracy, neatness, and the ability to concentrate. A woman types as another drops something off at her desk. Close on fingers typing. A woman takes dictation from her boss. A woman sits at a desk and writes with a pencil in a ledger. Pages to a book are turned. An African American woman types, another speaks to a colleague. A paper is sent on a conveyor belt type machine from one side of the room to the other. A bookkeeping machine, a billing machine, a tabulating machine, adding and calculating machines, a copier, duplicating machine, and equipment for processing mail. A mail sorter. A younger man stands near an older boss-type individual. Armed services students attend class. A younger man trains an African American woman on a bookkeeping machine (6:54-9:17). Machine operators need to have: finger dexterity, hand & eye coordination, and good vision. Men in an office with computers. A woman uses a key puncher. An African American console operator uses a key punch machine. An African American woman uses a UNIVAC mainframe computer. A woman uses a mail sorter. A hand touches a UNIVAC mainframe computer. UNIVAC mainframe computers are around the workers. Close on the computer console lights. A hand places a ten dollar bill on a table. Hands in a register make change (9:18-10:51). Men work with registers at various jobs. A man teaches a class how to use a register. Figures are written down on a piece of paper, buttons pushed on a register. Women of various races work as cashiers. Bank tellers, men and women of various races are in these positions. Telephone operators. An African American woman works a switchboard. Operators deal with various problems. Receptionists at work, almost all are women (10:52-13:18). Men in various positions as clerks, working with mail and as mail carriers. Women in an office. Screen is split into thirds to show three different clerical positions with men and women. Men and women of various races in various clerical positions. A woman opens a booklet. Armed Forces recruiting office. A boy talks with his counselor.(13:19-15:21). End credits, a boy gets in a car and drives away (15:22-16:12).

Complete Record:

Transcription

[Music] [Music] [Applause] but you [Applause] [Music] do [Music] [Applause] like [Applause] [Music] chances are you've already thought about the possibilities of working in an office indeed you may have already pictured yourself in one or more clerical jobs maybe as a file clerk a typist or a typing supervisor a stenographer a secretary maybe you'd be interested in a career involving financial matters as a bookkeeper cashier or a bank teller there are other clerical jobs too have you considered a career say as in office machine operator [Music] working as a computer operator is in the clerical field included as clerical workers or telephone operators receptionists shipping and receiving clerks stock clerk mail clerks and mail carriers this film will acquaint you with clerical jobs and qualifications for them and a great deal more [Music] clerical workers are needed by virtually every business government agency and the armed forces in the United States and in the world more than 14 million men and women do clerical work in the United States and employment is increasing rapidly as large and complex organizations in business and government expand opportunities will be best for secretaries stenographers typists bookkeeping in accounting clerks and others who handle paperwork they will be needed particularly in banks and insurance companies in manufacturing establishments and in wholesale and retail trade in government offices educational institutions professional service organizations and in the armed services the clerical field is particularly important to women women hold 70% of the job it's a field in which women can work for a while leave to have or care for family and return when home responsibilities lessen a high school education is usually the minimum requirement for clerical work graduates with high school instruction and business subjects are regarded as well-qualified by most employers many in clerical occupations have had additional education after high school in colleges junior colleges private business schools or the Armed Forces service school beginning clerical workers received some on-the-job training in the employers special ways of doing things clerical workers in many kinds of jobs must understand easily what they read they must know arithmetic grammar and how to spell opportunities are good in many types of office work to advance to better paid job even to supervisory or managerial positions having clerical skills enables many young people to get an entry job in an industry or business firm where they'd like to work there they have a chance to learn about the business and move ahead earnings of clerical workers vary substantially even within the same occupation to learn what salaries are paid in your area see the people in the local office of your State Employment Service stenographers and secretaries make up the largest group of clerical workers 20% of the total 95 percent are women just about all stenographers and secretaries take dictation and transcribe it on a typewriter tonight refers take dictation from one or more persons many have additional duties technical stenographers take dictation in medical legal or scientific terms others are public stenographers reporting stenographers record proceedings usually on a machine in court at conventions and at other meetings in addition to stenographic work secretaries are their boss's right-hand and handle many business details for him such as getting airline and hotel reservations arranging meetings answering some correspondence even anniversary shopping for him some secretary specialized in legal medical and other technical work in addition to facility with spelling punctuation grammar and vocabulary stenographers and secretaries should have these quality many stenographers advanced to better paying physicians and secretaries both stenographers and secretaries may be promoted to such positions as administrative assistant or office supervisor [Music] the typewriter is also the business partner of many hundreds of thousands of typists and all kinds of public and private enterprises typists transcribed from handwritten or printed copies many combined typing with other kinds of office work qualifications for a typist include a rate of 40 to 50 words per minute typist must have these and the ability to concentrate in the midst of distraction many good typist advanced a secretary or stenographer by learning to take dictation at 80 or more words per minute bookkeepers and accounting clerks comprise the second largest group of clerical workers they record transactions by hand in journals and Ledger's and on other forms and prepare income statements most employers prefer high school graduates who have taken business arithmetic and bookkeeping bookkeeping workers should be good with numbers and details they may advanced more responsible assignment to operation of complex bookkeeping machines or to supervision workers operate many different machines to speed the paperwork in the modern business office bookkeeping machines record financial transactions billing machines on which customers bills are prepared tabulating machines they sort and count statistical information adding and calculating machines copiers for a few copies duplicating machines for long runs equipment for processing mail for high school or business school graduates a general knowledge of the equipment is usually enough to obtain a beginning job promotion may be to a more complex machines employers and the Armed Services often provide the needed training or a worker may be assigned to train others or be promoted to a section or department head machine operators should have these jobs for computer operating personnel are chiefly in government agencies the largest users of computers and an insurance company banks wholesale and retail business transportation and public utility companies manufacturing firms and independent service organizations that process data for other firms data to be processed is coded on cards by keypunch operators or on paper tape by data typing a console operator checks the input of coded data studies instructions of the programmer who laid out the procedure and starts the run to make up a payroll for example beginners who must have at least a high school education are usually trained after they are hired operators should be able to reason logically learn new techniques and understand technical material promotion is to work complex assignment to supervisor and with more study to programmer this is a fast-growing field employment is expected to increase very rapidly almost 1 million cashiers in the United States received payments made by customers for goods and services three quarters of all cashiers work in grocery drug and other retail stores and a substantial number in restaurants and theaters employers prefer to hire high school graduates and train them in classrooms or informally on the job cashier should be accurate have a facility with figures and good finger dexterity since they deal with the public they should be tactful Pleasant and neat beginners salaries are often at or near the minimum wage required by law but employment in this occupation is expected to increase rapidly bank tellers receive and pay out money and record the transactions to many customers that teller is the bank so tellers must be neat tactful and courteous as banks expand their services the number of tellers is expected to increase very rapidly 60% of telephone operators work for telephone companies most are long distance operators many are directory assistance operators due to direct calling and other changes little or no growth and employment is expected 40% our PBX operators who run in-house switchboards serving all kinds of establishment employment of PBX operators is expected to rise slowly why can't I talk to a human being instead of listening the decorator should have a briefing voice be courteous I'm terribly sorry sir if you'd like to hold I'll check the circuits for you thank you and you'd like to serve the public I'd like to report a fire at the home the receptionist is her employer's public representative she greets visitors gives them information and directs them to the right office or person almost all receptionists are women more than half of them are employed in the offices of professional people many others work in hospitals educational institutions banks and insurance companies and manufacturing firms in contrast to all the clerical occupations you have seen to this point men are predominantly employed as shipping and receiving clerks a stock clerk postal clerks and their counterparts and private business mail clerks and mail carriers [Music] working conditions but clerical workers are generally very good a 40-hour workweek is the rule although many employees in some occupations may have to work during abnormal hours clerical workers are usually part of a team and depend on each other to do their job a clerical job is something you can try on while still in school by working at it part-time some companies provide such work opportunities for students or you can offer your help in your school office or do volunteer clerical work for your church a political organization or school activities clerical work may be for you but before you decide find out about all the other career areas seek occupational information on your own talk with your school counselor talk with your parents not only salary data but information about local employment conditions and opportunities can be obtained from the state employment service people discuss clerical opportunities with a recruiter at your local Armed Forces recruiting offices with your counselors help choose the just right career for you and map out the education and training you'll need and get moving on it start shaping a good life for yourself now only you can do it [Music] [Applause] [Music] what you gonna do [Music] [Applause] what will you really do


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