How to Give and Take Instructions (1951)

[Music] for [Music] now this is very important whenever you're diluting acid always pour the acid into the water like this never the other way around you're ready to learn the pivot shot now just get your feet in this position and hold the ball about here now if it's a cash order use this form if it's a charge you'll have to check with the credit office for an approval what about cashing checks checks are also handled to the credit office all right girl if you'd like to use the television set you turn it on here and select your channel there instructions it's surprising how often we use instructions how often we're on either the giving or the receiving end of instructions I began thinking about instructions the other day when back and I were going over the last minute plans for his class picnic you see I'm advisor to the class and well listen and see oh Jack I'm glad you're here I came early because oh hello Mr Barker hello Jack I want to talk to you before the committee meeting I'll go ahead and handle all the food arrangements as you asked only well I don't know just what to do exactly well I helped out on that last last year now what did we do we went around to different stores and asked about the prices and then we bought the food where it was cheapest Jack how did you decide how much to buy how much to buy oh yes Rose there'll be a report today and how many are coming to the picnic good and then when you know how many to plan for you can find out how much you have to get or we have to get uh hot dogs buns potato chips and then the trimmings Mustard Pickles ketchup that's the idea and when you know how much you want to buy you can go to different stores and get a price in that quantity oh last year we went to several stores before we yes I began thinking about instructions about how often we have to give and take them about certain skills we need to give and take instructions effectively Jack and Rose didn't have those skills down pat but they were learning them and they were learning two basic elements of instructions a clear plan and effective communication but even as I was thinking that through another little incident occurred that Illustrated the skills of instructions quite well hey Jack did you plan out what you want me to do about the sports equipment well uh Yes W here's what you can do first figure out just what to take and how much we'll want bats and balls of course maybe gloves maybe horseshoes then go to the coach for permission to borrow them and then have the stuff right here before 10: Saturday morning we'll have cars ready to take it out to Graham's Woods check oh and the Walt here's a snapshot taken at last year's picnic it'll give you some idea of what to take along thanks deck hey this will really help out Jack gave those instructions skillfully did you see what he did what are those skills of giving instruction first be clear Jack had a clear plan in mind about the job to be done second know the steps in order Jack knew the steps and gave them to Walter in order third use effective methods well it seems to me that Jack's use of the snapshot was a good idea to help Walter seek clearly what he was to do but that wasn't all what about getting the things back I'd better do that too yes yes if you would well let's see decide what to take get permission from the coach then bring the stuff here and return it after the picnic anything else no that should do it okay I'll get in touch with you if anything goes wrong okay thanks a lot W hi everybody yes Walder showed some skills too he made sure he understood the job he was to do he repeated the steps immediately to prevent mistakes and he was set to check his steps in action as he went along you know it's a funny thing when the committee meeting got underway the very first subject that came up had to do with well looks like we're all here I guess we can get start it now uh bill you were going to handle transportation for the picnic how's it going along no good nobody wants to drive well surely someone would Canon Betty and I'll bet Ralph would drive if you asked him I just did ask him no so started out interested I thought then well I might be able to get the car where is this place Grahams Woods never heard of it oh it's a swell place for a picnic you like it well maybe somebody rides along to show me the way oh I'll tell you how to get there uh you go down rounde 46 to 12 then you turn left on 12 and go along for about 5 or 6 miles there's a gravel road off to the right and you turn left on another Gravel Road and well you can't miss it it's a big woods with a picnic row I don't know I can just see us ending up miles from this place golden Woods Grahams Woods you can find it oh I probably couldn't get the car anyway you can find somebody else and it's been the same way with everybody they don't know the way so they won't take their cars uh do you suppose they'd be more willing to drive if they had clear instructions on how to get there yes couldn't we make your instruction stimler Bill why not use a map well Graham's Woods isn't on the road map well we could make maps I guess you go down Route 46 to 12 well Mr Barker and I could help you with that after the meeting good I'd appreciate that well now we have several other items on the agenda thanks Jack I think I can work it out now fine all right bill now let's get started in this man good bill I suppose you're clear in your own mind just how to get there yeah sure well then why don't you outline the steps and we'll see if Jack can draw a map as you go boy that'll be the test well you go down about 46 to 12 which direction North that's right and you turn left on 12 and go along for about 5 or 6 miles there's a gravel road off to the right well just exactly where I mean there must be lots of gravel roads around there well um oh there's a Schoolhouse on the corner you'll spot it because it really is a little red schoolhouse and right at Red Schoolhouse yeah and you go along that road until you pass a Steel Bridge that's 3 miles from the highway then about a half a mile past the bridge you turn left and that road goes right into gram Woods boy if we make maps like that the drivers can't miss Maps or drawings are helpful in giving instructions when you can use them but um perhaps you should write the key steps on the maps too yes I'll do that North on 46 left on 12 right at the Red Schoolhouse and left a half mile past the bridge oh and Bill when you're giving these instructions you um might ask some questions just to make sure each driver understands and let the drivers ask questions too that's right then repeat all the steps with a map right at hand and finally uh make sure each of the drivers takes his map with him so he can check instructions as he goes along I will thanks Mr Berker okay thanks Jack yes instructions involve clear planning and effective communication and there are skills for giving and receiving instructions be clear know the steps in order use effective methods repeat immediately check in action [Music] [Music] whenever people want to do things together it pays to know how to give instructions and how to take [Music] them