Handling Complaints

Copyright

Complete catalog record
Presents a series of dramatic vignettes which illustrate the basic principles involved in handling customer complaints. 5 points are provided to comprise a clear strategy for customer service personnel. (?)

Related films

Sources

  1. 16mm Filmography (legacy record) — title, year, creator, length, catalog record
  2. U.S. Copyright Office, Catalog of Copyright Entries (renewals, 1970–1978) — copyright