Five steps to conflict resolution

Uses three conflict situations between students, teachers, administrators, and community members, to demonstrate a constructive approach to conflict resolution adapted from Dr. William Glasser's "Reality Theory." Identifies the five steps in the process as: stating the problem, identifying persons involved, developing a solution, making a commitment to the solution, and finally setting a follow-up time plan. Features principal Gerald Schmidt and the staff of Creekside Elementary School in Palo Alto, California; narrated by William Glasser.
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, Uses three conflict situations between students, teachers, administrators, and community members, to demonstrate a constructive approach to conflict resolution adapted from Dr. William Glasser's "Reality Theory." Identifies the five steps in the process as: stating the problem, identifying persons involved, developing a solution, making a commitment to the solution, and finally setting a follow-up time plan. Features principal Gerald Schmidt and the staff of Creekside Elementary School in Palo Alto, California; narrated by William Glasser.NOTE: Two (or more) records have been merged together to create this data.

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  1. 16mm Filmography (legacy record) — title, year, creator, length, format, color, sound, description, catalog record