Dictation: Napoleon to Now

Illustrates correct dictation of letters and reports. First, set the scene to avoid interruption and organize materials and thoughts. Then, start dictating by telling the operator what she will need to know. Last, spell difficult words, speak distinctly and be courteous.

Shots of people working on 1970s computers and electronic type writers. A man sitting at his desk in his office. There are back and forth shots showing the man in his office on the phone and his secretary listening to the conversation taking dictation. Shots of scientists, pilots and other people at work on the phone. Shots of people writing things down by hand. The film lists the vital tests of taking dictation and shows secretaries acting out examples.