Customer On Line Three

Duration: 236

Year Published: 1977

Creator: Roundtable Films Inc

Format: 16mm

Sound: sound

Copyright: Registered 1Nov77 · LP50130 (Jul-Dec 1977) Copyright holder: Roundtable Productions, Inc

Description: Covers the six essential steps involved in selling products over the telephone. Discusses the importance of knowing the product, establishing rapport with the customer, asking questions to learn the customer's needs, discovering objections to the product, stressing the product's benefits and confirming the agreement. , P: Preservation Material TITL: Intertitles/Subtitles/Credit Titles B: 800' 16/8/9.5mm 16mm Color Sound 236 CRM Films

Complete Record: Covers the six essential steps involved in selling products over the telephone. Discusses the importance of knowing the product, establishing rapport with the customer, asking questions to learn the customer's needs, discovering objections to the product, stressing the product's benefits and confirming the agreement. NOTE: Two (or more) records have been merged together to create this data.