Communicating With The Public.: Encyclopaedia Britannica Educational Corporation

Creator: Encyclopaedia Britannica Educational Corporation

Format: 16mm

Sound: sound

Description: Secretaries, clerks, and switchboard operators are interviewed about important things to remember when dealing with the public. The three sections of the film suggest effective means of communicating by telephone, by correspondence, and in person. At the end of each segment, the veiewers are offered an opportunity for discussion and comment

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