Communicating with the public

Series: Careers in the Office Series

Duration: 0:11:57

Genre: Educational | Historical | Instructional

Year Published: 1971

Creator: Encyclopaedia Britannica Educational Corporation: Distributor | Indiana University Audio-Visual Center: Distributor | Lane Education Service District: Distributor

Format: 16mm

Color: Color

Sound: sound

Copyright: Registered 17Mar71 · MP21756 (Jul-Dec 1971) Copyright holder: Encyclopaedia Britannica Educational Corp

Description: Demonstrates the important techniques of communicating effectively with the public on the telephone, in person, and through correspondence. Encourages the use of common sense, tact, and discretion in unexpected situations involving communication. Shows secretaries and typists transcribing and emphasizes that letters should be concise, neat, and correct in every detail. Dramatizes problem situations with provision to stop the projector and discuss., Shows different ways of communicating with the public, the trials of the day when you are with the public, how to cope with impatient people and how to handle waiting visitors.

Complete Record: , Effective means of communicating by telephone, on paper, and in person on the job. Use of common sense, tact and discretion in unexpected circumstances involving communication. Dramatizes problem situations with provision to stop the projector and discuss., Demonstrates the important techniques of communicating effectively with the public on the telephone, in person, and through correspondence. Encourages the use of common sense, tact, and discretion in unexpected situations involving communication. Shows secretaries and typists transcribing and emphasizes that letters should be concise, neat, and correct in every detail., , Shows different ways of communicating with the public, the trials of the day when you are with the public, how to cope with impatient people and how to handle waiting visitors.NOTE: Two (or more) records have been merged together to create this data.

3 users have this film:
AV Geeks Archive, Indiana University Library Moving Image Archive, Visual Studies Workshop

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Original permalink · Record added: 2024-04-20 16:13:40