Communicating Non-Defensively: Don't Take It Personally

Duration: 21 min.

Genre: Educational

Year Published: 1982

Creator: MCGH

Format: 16mm

Color: Color

Sound: sound

Description: Explains when and why defensive communication is likely to take place. Also defines step-by-step counteraction that works. A training tool for college-level communication courses and organizational development, details attitudes and behavior necessary to colutvate non defensive behavior. , Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiors

Complete Record: , Filmed in the working environment, this film explains when and why defensive communication is likely to take place, and defines a step-by-step plan of counter action. The plan details attitudes and behavior necessary to cultivate non-defensive communication., Defensive communication means wearing emotional armor--having your defenses up and ready. The most common reason for defensive communication is the belief that the best defense is a good offense, especially when an individual is feeling sensitive and suffering from low self-esteem. This film not only explains when and why defensive communication is likely to take place but defines a step-by-step plan of counter action, detailing attitudes and behavior necessary to cultivate non-defensive communication. The important subject of giving and receiving criticism also covered, as well as key steps to creating supportive, productive, non-threatening environments., , Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiorsNOTE: Two (or more) records have been merged together to create this data.