Clash of opinion

Description: Episode of Series “Personnel Management”. Discusses the role of personnel management in industrial disputes. A dispute between management and members of a Transport Union is examined. A panel of directors of companies, trade unionists and personnel managers give opinions of how the dispute arose. Stresses the need for good communications between employers and unions and better education on negotiation for shop stewards. A good personnel manager can play an important day to day role in the creation of good relations between workers and management over a long period.