Basic Job Skills: Following Instructions

Compares Chip, a bumbling delivery driver, with a part-time waitress, a secretary, and a computer operator who follow instructions and are successful at their jobs. Points out that most companies have policies and procedures that are to be followed. Suggests that oral instructions be written down and that questions be asked if there is a misunderstanding., Shows how working successfully and maintaining smooth-running procedures depend on the ability to interpret and follow instructions. Illustrates ways in which mistakes and problems on a job can happen because of failure to follow instructions., , Chip the dumb guy doesn't follow directions.at work and gets fired. Presents a bumbling delivery boy to emphasize the importance of following directions. Contrasts his attitude with those of a part- time waitress, a computer operator and a secretary.NOTE: Two (or more) records have been merged together to create this data.