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Features Bud Abbott and Lou Costello's routine of mistaken identities on a baseball team.

Features John Morse of the Harvard Business School who discusses the managerial theories of management specialist…

Features John Morse of the Harvard Business School who discusses the managerial theories of management specialist…

Illustrates the role values play in the decision-making process. Shows that values also influence the…

Presents Dr Laurence Peter explaining in a satire of management theory, why things always go wrong.

Uses the analogy of the handoff in football to propose guidelines for the delegation of authority…

Presents an animated session-starter which retells in rhyme the story of the elephant and three…

Focuses on telephone sales.

office people from the early 80s talk about using the phone effectively.

Illustrates sharpening people skills and practical skills over the telephone thereby making it more efficient, more…

Illustrates sharpening people skills and practical skills over the telephone thereby making it more efficient, more…

Presents the film Teamwork, a short animated film from China, after which Dr Frank Wagner analyzes…

No narration. The concept of teamwork is presented by a story of three monks who must…

Explores some of the common mistakes people make when giving or receiving criticism. Offers a step…

Explores some of the common mistakes people make when giving or receiving criticism. Offers a step…

Offers a humorous story which demonstrates that safety on the job is everyone's personal responsibility.

Focuses on creative selling. Illustrates the difference between the features of a product or service and…

Demonstrates the technique of asking the right questions to find out why, what and how much…

Presents Dr Frank Wagner analyzing the Hawthorne studies film and commenting on America's failure in…

Demonstrates a technique of asking questions to find out why, what and how much a prospective…

Presents Dr Laurence Peter explaining in a satire of management theory, why things always go wrong.

Trains management. Presents the hierarchy of needs theory of Abraham Maslow.

Examines the idea of job enrichment and explores its impact on employee satisfaction and employee motivation.

Shows a person who fears and resists change. Suggests living for a change and vice versa.

Uses the example of a supermarket manager to show the physical and psychological causes of heart…

Comments on America's failure in recent years to match the productivity levels of the Japanese…

Uses vignettes to show how to set realistic, fully-stated and attainable goals in business and…

Uses vignettes to show how to set realistic, fully-stated and attainable goals in business and…

Illustrates the importance of being courteous to customers and demonstrates how to give advice and information.

Shows some of the characteristics of the creative individual and identifies the characteristics of the environment…

Explains how managers can function more effectively in the area of interpersonal relationships.

Shows a personnel problem between a foreman and worker. Introduces the concept of establishing 'proper cause…

live action vignettes demonstrate Abraham Maslow's theory of the hierarchy of needs.