Who Did What to Whom (1971)

[Music] [Music] every time I let go of this ball it moves in the same direction every time but that's one of the inescapable things about the laws of nature you just can't turn them on or off the laws of nature operate whether we like it or not there are some natural laws having to do with human performance too for example watch this scene hi where'd you get the lollipop my Mommy gave it to me as a reward for crying you me your mommy W you cry I guess so every time I cry she gives me a lollipop now you just know there was something wrong with the way that mother was handling that situation and if there are better or worse ways to handle human interactions it follows there must be some principles worth knowing about and of course there are but you can't turn them on or off either but if you understand how they operate you you can arrange things so that they'll work for you rather than against you and that's what this practice film is about the object is to give you some practice with some real live people situations to help you sharpen up your skill at recognizing four of these principles in action now we've used a variety of situations in these scenes around the office around the house around the school but don't be misled it doesn't matter who you are or where you are the principles are the same the procedure will be quite simple after each scene you'll be asked three or four questions about who did what to whom for a few of the scenes you'll be asked your suggestions for improvement you'll have to watch closely though because each scene is short and to the point you know that was a very nice thing for you to do well thank you for saying so hey hey watch me jug hey that's really great you kept them up longer this time than you did yesterday good for you and she kept nagging and nagging so what did you do well what could I do I bought her the mink and I think you've earned this increase in salary I'm going to give you a 5% raise you call that a raise here let me help you well look who's here you're a little late aren't you here let me help you I just like a guy who likes to help the girl out oh all right you can have one more cookie but then you must do your homework okay you can have the car tonight but I want the grass cut in the morning John you did such a good job on that report I'm going to let you do the really tough ones you're you're just the man for the job that's right John it wasn't easy but I managed to get my department in $10,000 under budget this year oh now I can reduce your budget $10,000 next year all right now if you don't quiet down I'm going to Tar and fether a lot of you [Music] what can I do there's never anything to do around here I'm bored oh all right get in the car and I'll take you to a movie Mr Clark Mr Clark have I got news for you I just found your wallet and all your money is still in it hey Mom look right did in school today wi your mouth oh I hope you don't mind my working till midnight but I want to finish this report before you left in the morning Mary your desk is a mess all I want to do in this course is help you learn to love books and reading I just finished reading a book last night Miss Paige good then you can be the first to to write a book report and if I ever catch you doing that again you know what I'm going to do I'm going to go home to mother that's what I'm going to do and I worked real hard to get my budget in by his deadline was it okay I don't know it's been sitting on his desk for the past 3 weeks I've got this great idea for the next scene I'll be the star of course now here's how it'll work it the Scout will come in and well maybe not but I've called him eight times and he hasn't returned a single call I'm not going to call him again Jackson said he had the meeting in Detroit today very con confidential you want me to tell you about it gee is it 11:00 already hey Dad I'm ready good at dance howo look have you learn to dress yourself look at your hair why don't you comb it boss I was listening in on Mr Johnson's line he was having a fight with his wife and did I hear something juicy oh sit down and tell me about it oh all right go out and play but then you've got to practice your piano late again Hi boss sorry I'm late again oh that's all right Sam we're glad to have you anytime and not only that Mr Jensen but I didn't send a single student to you all year long for punishment do you know who's in charge of the memograph machine this month dad can I have a quarter please Dad huh give me a quarter please oh come on oh all right here's a quarter now leave me alone well B tomorrow I leave on vacation sorry Tom but you didn't finish your project I'm afraid you'll just have to cancel your trip well Charlie the meeting is about ready to start this is your big moment you ready just a minute what's that for luck oh I didn't think this would be ready until tomorrow well I knew you were in a hurry for it so I skipped coffee well I really appreciate this Barbara this will make the whole department look good and especially you thanks Hi boss working on Sunday thought you were on vacation I am but I want to get this job done first you know I think we're going to need some window shades around this place it's beginning to look a little shabby you know every time she gives me bad service I tip her a little exra but it doesn't seem to do any good she still gives me bad service and furthermore the sound quality has been pretty bad now what are you going to do about it you know I was more successful this year Dean I worked with 50% more students and I increased the number of students who deserved an a you know that committee report you turned in really wasn't very complete anyhow I wrote to Mrs P and she said no they don't take children under 12 but there are places along the way that you can leave them and I said well but Mrs really the four of us should stay together don't you think and she said well I don't know but I'll see what I can do so I said well Mrs pot here I'll tell you what let us do we'll take the trip providing that we could take our 12-year-old with us and she said well I'm sorry my dear but you can't take your 12 I this is POS take a 12year old what I going to do and she kept nagging and nagging so what did you do what else could I do I kept read in the newspaper Sheen I read you know you really look young when you smile like that don't you ever shave she kept nagging and nagging so what did you do what else could I do I hauled off and belter her one that's what I did well there you are there are other principles of human performance of course but you've had practice in recognizing and correcting four of the more important ones that is to increase the likelihood of a performance why turn on a positive event or see to it that an aversive or negative event is turned off and to decrease the likelihood that a performance will be repeated try not to follow it with anything at all just try to ignore it or turn on an aversive or unpleasant event but use punishment with a great deal of caution because the results are less predictable and more potentially troublesome the best policy is to use the positive approach wherever possible glow on desired performance and try to ignore undesired performance actually I'd like to go into these principles in considerably more detail