At the Railway Ticket Office - Speak Out

Hello, London. Victoria station. It's the terminus for British Railways Southern Region for trains to and from London and the Channel Coast from Dober to Southampton. Let's go into the ticket hall. The passengers are queuing up for tickets at the mainline ticket office, second class. Shall we buy a ticket from the booking card? All right, but let's go into the ticket office and see how people buy their tickets first. Here we are. Now look and listen. >> Yes, sir. May I have a single ticket for Louis, please? >> Lewis single. One single Lewis. How much is it, please? 125, please. One £125, please. Two. Thank you. That's 75 check. Thank you. Excuse me. >> Just a moment, madam. Wait your turn, please. >> Yes, miss. >> May I have two return tickets to Seafood, please? >> Day returns. >> No, all your returns, please. >> Two period returns to Seafood. Seafood. How much are they making? >> Just £4, please. Miss >> you. >> Thank you. And £1 change. Thank you, Miss >> Please. No queue jumping here. But miss, don't forget your tickets, please. >> Oh, yes. What can I do for you, sir? >> May I have a return ticket to Betsy, please? But the day returns. >> Yes. I'm coming back this evening. One day return back. Yes. Yeah. >> How much is it, please? >> Just 85 p. >> 85. Here we are. >> Thank you. Lovely day for a trip to the seaside. >> Yes. Beautiful. >> 15 p change, sir. >> Thank you very much. >> Thank you. Um, >> will you please wait your turn, madam? >> Yes, sir. May I have two return tickets to Margate, please? >> Margate? Oh, I'm sorry, sir. For all stations on the Kent Coast, you must go to the ticket office near platform 2. It says so up there. >> Oh, I see. Tickets for Kent Coast, Chapman, Maidstone, and Intermediate Stations obtainable at ticket office near platform two. >> See? Oh, well then, um, may I have two return tickets to Brighton? >> Brighton? I thought you wanted to go to Margate. >> I don't care really. I just want to take my wife to the seaside for the day. Brighton is at the seaside, isn't it? >> Oh, I see. Two day returns to Brighton. >> How much are they, please? Brighton. Cheaper than Market. £320. >> Okay. Brighton it is. It's all the same to me actually. There you are. >> Thank you. And 18 change. >> Mhm. >> Thank you. >> Hope sir. >> Now madam. >> At last. May I have a return ticket to home? >> A return to home. That will be >> You need to tell me how much it is. I know it's £250. >> I'm afraid you're wrong, madam. Now look, listen and repeat the questions when you hear this signal. Yes, sir. May I have a single ticket to do it, please? >> Oh, one single two. How much is it, please? 1 125. I see there you are. Two. Thank you. 75 P change. Thank you. >> Excuse me. [clears throat] >> Just a moment, madam. Wait a time, please. Yes, miss. >> May I have two return tickets to see, please? >> Um, day returns. No ordinary returns, please. >> Two period returns to C4. Two returns to C4. >> How much are they, please? >> Oh, that's just £4, please. Miss, thank you. May I have a return ticket to help you? But miss, don't forget your tickets. >> Oh, yes. Balance. >> What can I do for you, sir? >> May I have a return ticket for Peters? >> Day return? >> Yes. I'm coming back this even. Yeah. How much is it, please? >> That's just 85 p, please, sir. >> 85 p. Here we are. >> Thank you. A lovely day for a trip to the seaside. Yes, >> that's beautiful. >> 15 p change, sir. Thank you. >> Thank you. >> Please, may I have a return ticket to hold? Will you please wait your turn, ma'am? >> Yes, sir. >> May I have two return tickets to Margate, please? >> Margate? Oh, I'm sorry, sir. For all stations on the Kent Coast, you must go to the ticket office near platform 2. It says so up there. >> May I have a return ticket to home, please? >> Oh, well then, may I have two return tickets to Brighton? Brighton. But I thought you wanted to go to Margate. >> I don't care. I just want to take my wife to the seaside for the day. And Brighton is at the seaside, isn't it? >> I see. Brighton. Here they are. There we are, sir. How much are they, please? Oh, Brighton. Cheaper than market. £320. >> Okay, it's a deal. Brighton, it is. It's all the same to me. >> Yep. And 80 change. >> Thanks. >> Thank you. Have a good time in Brighton. >> Hope so. >> Yes, madam. >> At last. May I have a return ticket to home? >> One return to home. >> That will be >> You didn't tell me how much it is. I know it's £250. >> I'm afraid you're wrong, madam. >> Now, you are a traveler and you want to buy tickets like this. >> May I have a single ticket to Lewis, please? May I have a single ticket to Lewis, please? Yes, certainly, sir. How much is it, please? How much is it, please? £125. >> Yes. >> May I have two return tickets to Seafood, please? May I have two return tickets to Seafood, please? >> Sing. >> How much are they, please? How much are they, please? >> Exactly £4. Yes. Now you ask him when you see the signs. Now may I have may I have a single ticket to Lewis, please? Yes, certainly sir. How much is it, please? £125. Yes. >> May I have a return ticket to see please? Certainly, miss. >> How much is it, please? That is exactly £2. Yes. May I have a return ticket to home, please? >> No queue jumping, please, madam. Yes. >> May I have two single tickets to Pixel, please? Sir, >> how much are they, please? £270. >> Yes. May I have a single ticket to Hastings, please? Yes. Certainly, sir. Right. >> May I have a return ticket to home, please? >> Madam, please wait your turn. How much is it, please? A single to Hastings, £133. Yes. May I have three return tickets to Brighton, please? >> Three returns to Brighton, certainly sir. >> How much are they, please? Three returns to Brighton at £180 each is £540. Now, madam, may I have a return ticket to home, please? >> Certainly, m That will be exactly £185. Big madam. >> What? But it's £250. It says, "Sir, in my book, >> I'm afraid you're wrong, madam. The return ticket to hold is £185." >> All right, give me the ticket then. This is a secondass ticket. I wanted a first class one. >> I'm sorry, madam. The first class ticket office is round the corner in the main hall. This is the second class ticket office. See?